My first bill was due on the 21st by DD, however it never went out of my account, when I logged onto my ID account it stated that my bill was due to be paid and to pay it, I paid it manually. Now this morning the DD has gone out of my account, can I u get this refunded back to me?
It’s normal for a direct debit to be taken on or just after the due date and you shouldn’t make any manual payments unless requested to do so. Anyway, the manual payment won’t have been lost, your ID mobile account will be in credit by the amount paid and will be deducted from your next bill. 🙂
Hi
As
-Mohsin
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more