Question

rega

  • 8 April 2020
  • 1 reply
  • 15 views

i have uppgrade deal in my id number 07591177703 but if i tried to buy i got you are fail to credit check but may be i dont need to pass from credit check if i have a upgrade deal please help me i want to buy a phone


1 reply

Userlevel 3
Badge +5

Hi @Kanz 

All of our orders are subject to a credit check and if the criteria has not been met then the order will be cancelled. If the criteria is met, then the order will need to pass our internal security check so this might be where the order has fallen short. We can't disclose the exact reason as to why an order would fail a security check as this would compromise the integrity of our checks.

Sorry for any inconvenience!

Aklima 
 

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