Question

replacement sim

  • 4 December 2020
  • 1 reply
  • 18 views

Hi I need a replacement sim for my account with you - mobile numberĀ 07462 441093. Broken my mobile which has gone off to insurers, sim tray was damaged so unable to remove SIM and they won't send it back. Unable to log into my ID account or reset my password as don't have access to my phone or my email account. None of your options listed to obtain a replacement sim actually work. Thanks.


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1 reply

Userlevel 5
Badge +8

Hi @BeckyWĀ 

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We can send you a new SIM card.

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Weā€™ll send you a private message on here so that we can verify your details.Ā 

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To view the message sent.Ā  Simply click on your profile icon in the top right, then go to your private message

Ā 

MichelleĀ 

Why iD Mobile?