I used the online activation system for my replacement Sim (Change in Plan already with iD Mobile ) whilst the old sim was still in the phone. Having completed the activation process I then put the replacement sim in the phone. The phone now shows ‘No Service’.
How do I get it to connect to system ?
Best answer by WelshPaul
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+6
Are you sure you inserted the new SIM and not the old one? If you did, try inserting the old SIM again and see if it’s still active. If it is, the activation process wasn’t successful and I recommend you try activating it again.
The phone ICCID number is the same as the number on the sim surround so the new sim is in the phone.
Have done as suggested and put the old sim back in but all I get is ‘No Service’
I then put the new sim back in and the phone now talk’s to the network so perhaps it was not seated right the first time.
Thanks for the help
+6
Glad to read that you got it working! 👍
i ported my number over 7 days ago. that first SIM card was defective. I ordered a new one. After that arrived, i had it activated and just found out activation failed. so i have to wait another 24 to 48 hours for the technical team to get in touch with me. so 8 days on, i cant make or receive calls, texts or even use data. What an incredibly bad start with ID Mobile
+7
Hi
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Kash
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