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Replacement SIM Request

  • 16 August 2020
  • 6 replies
  • 214 views

Hi,

 

I have been trying to contact your Live Chat team to no avail. I would like to receive a replacement sim card. Is there another way I can do this?

 

Thank you!!

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Best answer by Mohammed 17 August 2020, 13:36

Hello @huntjk,

 

I’ll get someone to PM you so we can get a replacement SIM sent out to you.

 

Mohammed

 

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6 replies

Userlevel 7
Badge +9

Hello @huntjk,

 

I’ll get someone to PM you so we can get a replacement SIM sent out to you.

 

Mohammed

 

i need a replacement sim. someone please get in touch

Userlevel 3
Badge +6

Hi @nikkiurwin95, you’ll need to contact our Live Chat team.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on the page above, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

 

Thank you,

Rory

Userlevel 1

HI I CANT GET HOLD OF ANYBODY I HAVE REPORTED MY SONS PHONE LOST BUT NEED A REPLACEMENT SIM

Hi,

 

I have been trying to contact your Live Chat team to no avail. I would like to receive a replacement sim card. Is there another way I can do this?

 

Thank you!!

i am also trying to get a replacement how do you go about getting one ?

Userlevel 6
Badge +8

We’re sorry for the late reply here @DerekThom 

We’ve sent you a private message just now so that we can assist you further with this.

Thanks.

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