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Return my upgrade mobile

  • 13 January 2021
  • 3 replies
  • 121 views
R
Rank

Hi I’ve just got a upgrade and want to return and cancel upgrade my previous contract should have ended on 20th January 21 but my new contract started on 10th January so I’m in the 14 day returns policy just tried ringing id and just on phone for ages and never get through to talk to someone? Many Thanks in advance 

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Best answer by Will 14 January 2021, 20:04

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3 replies

R
Rank

Still not solved 😡 5 days now ?

Will
Rank
Userlevel 6
Badge +8

Hi @Ray62,

 

We’ll drop you a Private Message now to assist you with returning your handset and reversing the upgrade.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Michelle
Rank
Userlevel 5
Badge +8

Hi @Ray62 

 

I can see we have been messaging you via private message and we have now confirmed your refund details.

If you do require further help, please reply directly to the private message.

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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