Question

Sending iDMobile my STAC code


How do I send the STAC code from my previous supplier to iDMobile using the auto switch facility online if I do not have the transaction code that came with the SIM card receipt?  Have tried using Live Chat but going round in circles!


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3 replies

Userlevel 7
Badge +7

Hi @Newphone,

 

You can find all the information below regarding switching to iD Mobile with a STAC code.

https://switching.idmobile.co.uk/

Have you checked your emails or receiptfor the transaction number?

Let us know if you require any further information and we can help.

 

Kash

No transaction number in emails and I don't have the receipt.   I have an account number.  Am I able to use this?  I just want to send you my STAC.

Userlevel 7
Badge +7

Hi @Newphone,

 

We can certainly help you with getting your order number.

Please could you respond to our private message and we will get back to you.

 

Kash

Why iD Mobile?