I am being billed for two sim only cards as both contracts expired I desperately need to talk to someone as you have sent my details to a debt collector when i am paying direct debit this is absolutely disgusting and ridiculous 😡
shoddy service
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Userlevel 5
+8
Hello
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Once your contracts have come to an end you would need t request a PAC code to move your numbers to a new network or a 30 day disconnection would need to be requested.
You can find out more information on how to end your contact via the link below:
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https://community.idmobile.co.uk/leaving-id-108
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MichelleÂ
iD MobileÂ
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