Best answer by Mohammed
View originalSIM
Userlevel 1
how do I get my Sim or IMEI number? IT is not provided in my account details
Hi @DMV
You can find IMEI number of your phone in
Settings -> System -> About phone in Android
Settings -> General -> About in iOS
Regarding the Sim card, are you looking for replacement or asking for instructions how to remove it from your phone?
Kind Regards
You can find IMEI number of your phone in
Settings -> System -> About phone in Android
Settings -> General -> About in iOS
Regarding the Sim card, are you looking for replacement or asking for instructions how to remove it from your phone?
Kind Regards
Userlevel 1
my phone has been stoln or lost and I can't check the rail lost property without providing them without the SIM or IMEI number
Userlevel 1
my phone has been stoln or lost and I can't check the rail lost property without providing them with the SIM or IMEI number
HelloÂ
In this case you will need to get in touch with us and we will be able to locate this. If the phone was purchased from us, we can find the IMEI number and the SIM number for the SIM provided to you. If it wasn't, we can still find the SIM number and we'll check the last recorded IMEI on your account to confirm this to you.
Please can you email us on and we will assist.
Mohammed
Userlevel 1
I contacted the ID online advice and got an answer to the problem right away thanks
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