Sim card has not arrived

  • 12 September 2020
  • 1 reply

I ordered my sim card of ID on the second of September. I was told it would arrive in around three or four working days, however, it has still not arrived after 10 days. Can I please get a replacement

1 reply

Userlevel 6
Badge +8

Absolutely @JoeDutton and we’re very sorry to hear that’s potentially been lost in transit.

We’ve sent you a private message here now so that we can both get a replacement out to you and ensure you don’t get left having paid for the time you’ve had literally no access to our network due to this.

Please respond to our message and we’ll assist further.