Hi, i was told my live chat that they activated the replacement sim card, over 48 hours later, phone restart etc the sim card is still not working. Any ideas?
Best answer by Will
View originalHi, i was told my live chat that they activated the replacement sim card, over 48 hours later, phone restart etc the sim card is still not working. Any ideas?
Best answer by Will
View originalHello
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I’m sorry to hear that the SIM is still not working.
I’ll get someone to contact you regarding this.
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Mohammed
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hi
my replacement sim is still not  working after activation via app...no phone support...can you assist
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We’re sorry to hear this
If the SIM was previously marked as lost/ stolen then it’s possible a suspension may still be in place on your account.
We’ll PM you now to take some further details and look into this further for you.
Hi. Same issue here. Activated SIM card but still not working 7 days plus. Please PM so we can sort thank you.
Hi
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Cheers,
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Will
Hi. Same issue here. Activated SIM card but still not working
Hi
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Cheers,
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Will
New one for a upgrade deal
Cheers
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If you wish to activate the new one though please follow the instructions on the link below:
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https://my.idmobile.co.uk/web/cpw/sim-swapÂ
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Hope this helps. If you do require more assistance though, please let us know and we’ll be happy to provide more assistance.
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Will
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I activated my sim card but when insert it says phone not allowed
hi
my replacement sim is still not  working after activation via app...no phone support...can you assist
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Same ere upgraded my tariff and got sent a replacement SIM card activated it but doesn’t work - so frustratingÂ
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