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SIM Locked

  • 10 June 2019
  • 2 replies
  • 243 views

My daughter has locked her sim how can I sort this??
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Best answer by Gregor 10 June 2019, 13:07

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2 replies

Userlevel 8
Badge +9
Hi @salpea77

Could you explain what do you mean by sim card being locked? Did she accidently reported it lost iD Mobile app? Did she setup pin code that has been forgotten? Does she try use phone that is locked to different provider?

Having more information about your enquiry will help us find the best solution for you.

Kind Regards
Userlevel 2
Badge +6

Hi salpea77, if the SIM is locked and you are prompted for a PUK this can be obtained from Livechat or by emailing us 

Phil

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Why iD Mobile?