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I received a bill despite cancelling

  • 3 April 2020
  • 1 reply
  • 96 views

I canceled my contract and returned phone within 14 day cool off, they said i owed £6.63 fine i thought now i have a bill saying i owe another £6.63 this month april dont think it can be correct cant contact them cause its closed cause of this virus what do i do now i dont think i owe any more.

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Best answer by PavD 3 April 2020, 09:46

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Userlevel 4
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Hi Kitten,

Welcome to the iD Community. 

 

This will be the final bill generated after disconnection most likely. 

Not to worry, I have sent you a direct message with some further information so we can look into this further and confirm. :relaxed:

Regards,

Pav

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