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Switching Account Owner

  • 21 November 2020
  • 1 reply
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I have kept an old account that my dad used to own. I would like to switch the owner of the account to myself but there doesn’t appear to be a way to do this.

 

I thought I could buy a new plan, but I also want to keep my number which apparently isn’t possible.

 

So would it be possible for to change the registered details on the account I current have?

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Best answer by Will 26 November 2020, 18:17

Hi @solomon922,

 

We can’t perform a change of ownership unfortunately. You’d need to get your dad to request a PAC code for the number, and then port that away from the iD Mobile network. Once the number is with another network supplier, you can request a PAC from them and port the number into a contract with us that you’ve taken out in your own name.

 

So you’d have a new agreement with us, but with the number that used to belong to you Dad. 

 

Hope this helps.

 

Will

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Hi @solomon922,

 

We can’t perform a change of ownership unfortunately. You’d need to get your dad to request a PAC code for the number, and then port that away from the iD Mobile network. Once the number is with another network supplier, you can request a PAC from them and port the number into a contract with us that you’ve taken out in your own name.

 

So you’d have a new agreement with us, but with the number that used to belong to you Dad. 

 

Hope this helps.

 

Will

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