Question

Technical Support log status

  • 1 May 2019
  • 1 reply
  • 78 views
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New to iDMobile and having some porting issues so Customer Services raised a log number for me for the technical team. Is there any function on the iDMobile web site or it’s Community that gives me a status update by log reference number on how this issue is progressing?

1 reply

Phil
Rank
Userlevel 2
Badge +6
Hi Doc943, that's not an option that is available unfortunately, however, when there is further news regarding your port, you will receive a call or a text with an update.

Phil.
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