I've bought a new pay monthly sim card. i can make and receive calls. i can also send text messages but i canr receive any messages. any answers?
text messages
Userlevel 1
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Userlevel 8
+9
Sounds like a SIM card or an account issue - have you spoken to the iD customer service team?
Get in-touch using online chat at https://idmobile.co.uk/live-chat.
The iD customer service agents are available 9am - 8pm weekdays, and 9am - 6pm weekends (and bank holidays).
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Userlevel 1
Thanks for that. They’re sending me a new sim card.
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