Question

Issues with service after porting

  • 17 September 2020
  • 1 reply
  • 53 views

Userlevel 2

Since porting my number if I call someone my caller id is fine. If I message people then some people but not everyone still gets my original number given prior to porting. I have changed all settings on phone to ensure my ported number is correct. I have a Huawei psmart 2020.

 


1 reply

Userlevel 7
Badge +10

Hello @Rebecca Taylor,

The people who are affected, do they have iPhones by any chance?

Can you confirm if you moved from an iPhone to an Android phone?

 

Mohammed

 

Reply


Why iD Mobile?