Question

Unable To get a Data Conection while roaming in France

  • 16 June 2022
  • 3 replies
  • 251 views
J
Rank
Userlevel 1

Hi

I have a ID Mobile SIM in my car to provide a data conection for my car systems. This worked perfectly well in the UK until I arrived in France. I now can’t get a Data connection which stops me getting live traffic information etc. I have checked on the ID Mobile App and roaming is switched ON on SIM settings.

I have checked the settings on the car network and I have the following but think some of the settings are wrong because they are blank ?

Network Settings: 3 UK

Newwork Provider: Orange F

Data Roming:          ON

Access Point Name:  three.co.uk

Username:                  BLANK

Passkey:                     BLANK

Authentication:            Normal

These are the only settings I have and I have tried removing and reinstalling the SIM card with no joy.

I have no other phone that takes the full size SIM so can’t check the SIM in a phone.

Please can someone advise of a solution ?

 

Cheers

Mark

This topic has been closed for comments

3 replies

andewhite
Rank
Userlevel 8
Badge +9

Looks like device thinks it’s using a three SIM.

You’re with iD right?

The iD roaming partners in France are: BYTEL or BOUYGTEL, Free Mobile and Orange.

Within the replies section, at the bottom of the “How to prepare your phone for a trip abroad” community article, there’s more about the Name/APN values to use in the network settings.

Good luck.

J
Rank
Userlevel 1

Yes I'm on ID Mobile 

Kash
Rank
Userlevel 7
Badge +7

Hi @Jeweldale,

Did you manage to take a look at the link that Andewhite sent over?

This provides all the information regarding setting up your phone.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?