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Unable to make calls

  • 10 September 2020
  • 1 reply
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why is there no answer to telephone calls. ?? also no live chat. ?? I can’t call out on my mobile and this is a big problem. I have unlimited calls. Really annoying.

 

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Best answer by Will 12 September 2020, 10:48

Hi @udomam,

 

Is there a particular error message that is displayed when trying to make calls? Is it all numbers you can’t call or just a particular one?

 

Also, have you tried powering down the handset and removing the SIM card for 10 minutes?

 

Will

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Hi @udomam,

 

Is there a particular error message that is displayed when trying to make calls? Is it all numbers you can’t call or just a particular one?

 

Also, have you tried powering down the handset and removing the SIM card for 10 minutes?

 

Will

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