Best answer by Mohammed
View originalUnable to receive calls from networks other than iD since PAC number change
Userlevel 1
I can receive calls and texts from iD accounts but not any other networks - including landline. I am a new customer to iD and it's not looking too good as my mobile is now useless. Any ideas?
HelloÂ
Try restarting the device. If this doesn't work, you'll need to get in touch with us viaÂ
We'll be able to raise a ticket to our Technical Team to investigate further as it's possible the port has only partially completed.
There's not much more general advice I can suggest trying from this platform.
Mohammed
Userlevel 2
They could help you.
My son as a new phone with ID his old number has transferred today he is able to make calls but not receive calls?
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