Best answer by Mohammed
View originalUnable to receive calls from networks other than iD since PAC number change
They could help you.
My son as a new phone with ID his old number has transferred today he is able to make calls but not receive calls?
Hi
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This usually does happen as the porting process has not been comepleted. Is your son still having the same issue?
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-Mohsin
HelloÂ
Try restarting the device. If this doesn't work, you'll need to get in touch with us viaÂ
We'll be able to raise a ticket to our Technical Team to investigate further as it's possible the port has only partially completed.
There's not much more general advice I can suggest trying from this platform.
Mohammed
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