Unable to send text message

  • 31 July 2019
  • 1 reply

Userlevel 1
I have been sending texts to my boyfriend since last year with no problems but now my messages aren't sending. I can receive text/calls and make phone calls to him but my texts are failing to send. I have tried resetting network settings and deleting his number and adding it back but none of this has worked! Please help! He has an iPhone with a different network and I have a Samsung, this has never caused problems before.

1 reply

Userlevel 2
Badge +5
Hi @Abay,

We are sorry to hear that you are having issues with messaging.

Are you able to send messages to other numbers without any issues? Are you able to receive messages from that number?

Once you let us know about this we will try and assist you as much as possible.