Hi i want to unlock my phone, how am i to do this?
Best answer by Michelle
View originalHi i want to unlock my phone, how am i to do this?
Best answer by Michelle
View originalHi
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Please can you confirm if you purchased your phone from iD Mobile?
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Michelle
iD MobileÂ
HiÂ
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Please can you confirm if you purchased your phone from iD Mobile?
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Michelle
iD MobileÂ
Yes i did
Cheers
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Was it an iPhone purchased before 2017? We haven’t locked handsets since then you see, so if it isn’t, it should be fine already.
If it is, please let us know so we can drop you a Private message to get the lock removed for you.
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Will
sorry just realised i never bought it from you it was a hand-me down from my uncle, so i got a sim only contract with you
Hello
We can only unlock the handset to any UK network if the device is locked to an iD network.
We’d recommend speaking to your Uncle to find out which network this was with previously and he’ll likely need to speak to them to get this unlocked.
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Mohammed
My uncle gave it to me in 2019 and it was unlocked for me, so would you lock it, its just cause I've sold it to someone on Facebook marketplace and they are claiming that it is locked.
Hi
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We’d need to speak to your Uncle to unlock it, as it was purchased in his name.
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Will
Hi
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He will need to contact the network provider the phone was used on before you have been given the phone, they will be able to unlock the phone.
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MichelleÂ
iD MobileÂ
Why would they lock it again if i was to get a contract with you. When he sold it to me he had already unlocked it.
HI
If the phone was unlocked, then your sim would work fine. You will need to speak to your uncle and find out which network provider he purchased it from and get them to unlock the phone.
-Mohsin
How could a company lock the phone again when it was already unlocked and onto a new user who is with a different company?
Hi
Once the phone has been unlocked, it would remain unlocked. I can only imagine the phone has never been unlocked, otherwise, the iD sim would work fine in the phone.
-Mohsin
Hi
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We’re not accusing anyone of lying. We’re just advising what they’re claiming isn’t true.
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Will
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