Feeling quite frustrated. Why is it impossible to talk to anyone other than a computer?
All I want to do is unlock my Sons old handset so I can i can put a PAYG sim in for my younger child. I have just upgraded my sons phone but am seriously considering cancelling that and moving networks now.
I called customer services and couldn’t navigate round the menus as the call kept cutting out so I couldn’t hear the options. Tried the chat function and could get past an automated response.
ID, this is very, very poor