Unusable 4G speeds

  • 3 April 2021
  • 2 replies
  • 29 views

Title says it all, its like this at home, at the office and at my parents house. I took out a unlimited data plan as for work im required to do some on-call. If im out and about I need to tether to my laptop. but  im getting 0.2 - 0.5 average making it unusable. First two weeks speeds were slow but usable, now im out of the 14day cooling off period it so slow I cant use it. Not impressed!


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2 replies

Title says it all, its like this at home, at the office and at my parents house. I took out a unlimited data plan as for work im required to do some on-call. If im out and about I need to tether to my laptop. but  im getting 0.2 - 0.5 average making it unusable. First two weeks speeds were slow but usable, now im out of the 14day cooling off period it so slow I cant use it. Not impressed

Userlevel 6
Badge +4

Hi @johnmark 

We are sorry to hear this. Please can you ensure you have 4G selected on the ‘Network Mode’ settings on your phone. So we can check the 4G coverage in your area, please can you provide us with your Postcode?

-Mohsin

Why iD Mobile?