Question

unused capacity

  • 22 November 2020
  • 6 replies
  • 45 views
terrybenf
Rank

why do you always tell me i have no credit for using my mobile , when i have lots on my monthly statement ?

this is the 4th time of asking unanswered !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This topic has been closed for comments

6 replies

terrybenf
Rank

still waiting !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Will
Rank
Userlevel 6
Badge +8

Hi @terrybenf!

 

How is it we’re telling you that? Is it via a text message or through the App?

 

Is it relating to messages, calls or data?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
R
Rank

Hello will please can you contact me regarding post thank you

Michelle
Rank
Userlevel 5
Badge +8

Hi @Raders 

 

How can we help? Please could you provide us with a little more detail?

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
R
Rank

I need help with my upgrade and the live chat is unavailable, I would like to speak to someone in private because the conversation I’d like to have is a private matter not fir the community/public 

Michelle
Rank
Userlevel 5
Badge +8

Hi @Raders 

 

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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