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Upgrade

  • 8 January 2019
  • 1 reply
  • 298 views

I got a contract last year in June I belive but I gave the sim to a family which I think have lost it. Iv tried to look to see when I can upgrade but obviously without the sim I can't get the code you need to verify. Is there any possibility I can see when I'm due for upgrade without the logging in?
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Best answer by Gregor 8 January 2019, 09:41

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Userlevel 8
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Hi Lindsay

You could contact ID Mobile Live Chat team to see if they can provide with information that you seek.

Alternatively you could order replacement SIM card.
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Replacement SIM

To get a replacement SIM click 'Chat to us' at the bottom right-hand corner of the screen. One of our Live Chat agents will arrange for you to be sent one within 2-3 days. Or if you need a new SIM right away, visit your nearest Carphone Warehouse and buy a replacement SIM for £5.
Once you receive the SIM, please activate it by getting in touch via Live Chat.
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