Best answer by Gregor
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How do I return an upgrade?
Hello, I have just had an upgrade through the web site but I am not happy with the phone. Am I right in thinking I can return it through Car phone warehouse? Also will i be able to upgrade to another phone straight away? Thanks.
Userlevel 8
+9
Hi @Kay29
You can return your phone to Carphone within 14 days or directly to iDMobile within 30 days. I am pretty sure that there will be no problem with getting you a replacement through Carphone but they might need to have it posted to your address.
Kind Regards
You can return your phone to Carphone within 14 days or directly to iDMobile within 30 days. I am pretty sure that there will be no problem with getting you a replacement through Carphone but they might need to have it posted to your address.
Kind Regards
THanks for your help.
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