Question

voicemail does not save

  • 4 December 2020
  • 4 replies
  • 103 views
K
Rank
Userlevel 1

I press 2 to save voicemails, it says voicemail saved but they are not there. 

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4 replies

Michelle
Rank
Userlevel 5
Badge +8

Hi @KateJ 

 

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Michelle 

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terrywebbs
Rank
Badge +10

@KateJ 

If this is anything like the issue I had a few weeks back they probably are saved but wont be available 

until your next call to the service - you may need to end the call and then go back in!!!

 

I was trying to remove saved voice messages and they weren’t removing...

So I ended the call and then started a fresh then they were gone!

Must be a session/cache issue with the messaging service

K
Rank
Userlevel 1

Thank you - this is sorted. it was a confusing message saying ‘you have no new messages’ that threw me when I tried to listen - but actually they were there. Just have to listen/delete existing messagesand go to next.

Thank you.

Will
Rank
Userlevel 6
Badge +8

Oh that’s great, and very handy to know for when the next person asks.

 

Cheers @KateJ !

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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