i have asked a question and had no response - i need to report an account holders death - this is urgent as i need to SPEAK with someone, no one is available on chat.
can someone help PLEASE
i have asked a question and had no response - i need to report an account holders death - this is urgent as i need to SPEAK with someone, no one is available on chat.
can someone help PLEASE
Hi
Please provide the details when you email the team at documents@idmobile.co.uk.
Thanks,
Pearl
I have already done this - can I have a pac for the number as well please as my granddaughter wants to keep the number if possible please
Hi
We are so sorry to hear about your loss.
We just need to obtain a few details in order to close the account.
Please email a copy of the death certificate along with the mobile number to documents@idmobile.co.uk.
Thanks,
Pearl
Hi - I have emailed as you suggested but not had a response.
are you able to assist again please
thanks
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.