I wish to make a formal complaint to ID mobile.
I've spoken with other carriers Vodafone , O2 and EE. If you take out pay monthly SIM from them and provide your own mobile, you can use WI-FI calling features as it's part of phone features.
I spoke with Samsung store at Trafford centre and they confirmed feature should always be available.
I'm looking at taking this matter to OFCOM as I believe ID mobile is acting anti competitively by stipulating mobile must be purchased from ID mobile.
Please advise.
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