I had wi fi calling with my previous provider, but now the same phone doesn't offer it as an option. Can I get it back?
Go to settings / mobile data / WiFi calling / turn on.
Do you get WiFi signal on top of screen.
As I said, it's not on any menu in settings.
It does say ' access Internet via mobile', so maybe that's the same thing?
Definitely no wi fi calling option.
Hello
Which handset are you using the SIM in?
Where did you purchase the device from?
Mohammed
Samsung A3 2017. Purchased through EE.
Does G4 replace wi fi calling? I seem to be connected when I am at home, but out of phone signal range.
Hi
You will need to be within range of a WiFi signal to be able to use WiFi calling.
Please can you follow the below steps to turn on WiFi Calling:
- Press Phone.
- Press the menu icon.
- Press Settings.
- Press Wi-Fi Calling.
- Press the indicator to turn the function on or off.
- When Wi-Fi calling is active, the Wi-Fi calling icon is displayed.
- Press the Home key to return to the home screen.
Michelle
Thanks, but I do not have the wi fi calling option, so I can't press it.
It was available with my previous provider,(same phone) but it's vanished.
Hello
It may be due to the firmware on the device.
I know someone on the forums mentioned they deleted their APN settings, removed the SIM and restarted, then re-inserted the SIM when connected to Mobile data and this helped them.
You could give this a try to see if it works?
Mohammed
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