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how do increase my credit limit, cap needs to higher than £25

  • 15 October 2020
  • 5 replies
  • 980 views

Hi

I need to request an increase to my credit limit to my capped allowance.

The message I’ve received from ID mobile says that I need to call 7777 to increase my credit limit, but the call centre is closed. 

Please can someone from ID mobile get in touch, to get the above request processed

Thanks

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Best answer by Mohammed 17 October 2020, 12:21

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5 replies

Userlevel 7
Badge +10

Hello @WARRIOIRBORG,

Your Credit Limit is set at the point of purchase which is determined by your Credit score.

You can’t increase your credit limit, but you can increase your cap.

 

Credit Limits are set at £25.00 £50.00 or £75.00.

If yours was £25.00, then that’s the highest you can set your SPEND CAP to.

Spend caps can be increased via the iD app/account.

 

Mohammed

 

Userlevel 1

I asked for no cap limit on mobile when I bought sim & was told this would be the case, now I have a £25 cap limit, I have a very good credit score so why was this the case?

Userlevel 7
Badge +7

@Alexzander Hawken,

Have you checked to see if you can increase your spend cap via your account/app?

 

Kash

Userlevel 1

Can't seem to find where to increase cap further in app it only goes to £25.

Userlevel 6
Badge +8

Hi @Alexzander Hawken,

 

For all the relevant info on increasing your cap, please click here.

 

Will

Why iD Mobile?