I am being charged £4.50 more from text message when i have never sent a message to that number this has been happening for like 4 months now i need help to stop this because i dont what to do it about it
66299 has charged £4.50
Hi
The text subscriptions are only signed up from the customers end not by the network so we're not able to stop these or unsubscribe.
You will need to stop the subscription by texting them back this incurs a charge but it will stop any further messages.
You can inform a regulatory body called the Phone-paid Services Authority (PSA) who regulate these. If you believe that this was signed up in error and are disputing the charges, you can make a complaint via the PSA here: https://psauthority.org.uk
Regards
Aklima
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more