I have just purchased a sim contract where call and texts are unlimited. However when I introduced the sim card in my LG G6 which is unlocked it keeps saying that I don't have left any allowance and I cannot make a call. How is this possible? I have just purchased it. I can text some numbers, others I can't and definitely I can't make any call. Can anyone help me out?
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HiÂ
You’ll need to be using a desktop or laptop, rather than a mobile device.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on the page above, scroll down to see the Live Chat section.Â
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Once the agent is available the button appears blue, indicating that an agent is available.
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Let us know how you get on.
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Thank you,
Rory
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