Question

billing

  • 10 January 2021
  • 1 reply
  • 15 views

Hi, I’ve had an additional £20 added onto my bill but unsure why


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1 reply

Userlevel 6
Badge +10

Hi @Lisaj1993,

We are sorry to hear about that! If you check the billing invoice, can you see anything written against/near the £20 mentioned?

Also, have you changed your billing date recently? This will sometimes extend the billing period for the following month.

Ryan

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