My line has not been restored following payment?

  • 10 August 2020
  • 1 reply
  • 17 views
R
Rank

Hi I paid for my bill but my line has been cut and I need this sorted asap.

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Randomusername4,

 

To start, we have renamed your username to a random username.

 

Please DO NOT register your username on the Community as your mobile number. 

This is a public forum and anyone can see this.

 

Payments for an outstanding bill (where the balance is with a Debt Collection Agency and payment made to us directly instead of through them) can take up to 48-hours to activate the line.

 

Can you confirm if the services are still not working following a restart?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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