I bought a SIM for my son. I can’t remember if it was registered in my name or his, but I pay all the bills. He asked if he could upgrade it and I repeatedly tried to discuss with ID and gave all my details and those of my son to Live chat but they would not deal with me. I therefore cancelled the Direct Debit and purchased a new SIM from ID. Now I have received a debt recovery letter but still don’t know what the bill is for or how to pay it. please help.
Best answer by Rory