cancel my contract and refund me PART 2

  • 11 July 2020
  • 1 reply
  • 54 views
D
Rank

Idk why my other forum thread was marked as solved... https://community.idmobile.co.uk/cancellations-59/cancel-my-contract-and-refund-me-35167

 

the answer given to me was to check live chat. like I said before I can't even access live chat. jesus christ it's been a week of me trying and I've been getting this error, get me out of this ride ffs.

 

I opened this link https://www.idmobile.co.uk/help-and-advice/contact-us and I get this error "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 13468681443775447146"

 

worst £20 ever spent, can't even cancel and I goddamn hope I don't get charged for another month for this 1g internet probably even the communication between earth and moon in 1969 landing was faster Jesus christ.

 

Please cancel my contract and refund me the first month, I bought this sim to use for Internet and the speeds are goddamn awful cant even load Google takes like 2 mins…

 

cheers

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @dtulcidas,

We’re sorry to hear about the troubles you have faced. That issue will appear on some websites where the cookies may not be operating correctly. If you can head to the browser settings and clear all cookies for our website, it should work upon refreshing the window.

If you’re using Chrome via desktop/laptop, you can do this quicker by pressing F12 then choosing Application then scrolling down to Cookies. Right-click it and you should be able to clear it that way.

Please let us know how you get on with this and if you still face issues, please get back in touch.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.

Reply


Terms & Conditions
Why iD Mobile?