Question

Cap did not work

  • 21 May 2020
  • 1 reply
  • 11 views

I have had a cap set on my phone for months but this month my bill was higher than normal. Why has this happened when a cap has been set?


1 reply

Userlevel 3
Badge +2

Hi @Natbags 

Sorry to hear your bill is more then you expected. 

Please check your bill to identify why you have incurred additional charges this will help us identify why the charges have been applied. 

See more information regarding billing  here 

Hope this helps. 

Pearl

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