Question

Cap While Abroad

  • 14 September 2019
  • 1 reply
  • 58 views

So I'm, abroad. my credit card got stopped and my cap got hit before they could unblock it. ID mobile is 'closed' how do I get my cap lifted?

1 reply

Userlevel 6
Badge +6
Hi @mlohoar,

Unfortunately we can only be contacted during our opening hours like most businesses, however most of your phone account aspects can be amended from within your account online or mobile app.

If you need further help, please contact our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us

Thanks,
Ryan

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