Best answer by Ryan
View originalChange Direct Debit details
Hi
Welcome to the Community!
You can change your direct debit details via your account or the app.Â
Simply log in to your iD Mobile app or My Account and do the following:
Go to ‘Billing’. On the ‘Manage my Direct Debit’ panel, click ‘Manage my details’
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Kash
I accidentally gave the wrong card details for my direct debit to come out how do I give you the right oneÂ
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Hello
Can you clarify, are you on a PAYG plan or a SIM-only/handset contract?
Double check the details entered and make sure it’s a UK Bank account registered to the account holder’s name.
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Mohammed
Â
im a new customer My old card runs out end of January tried to add new card details,  it said my new bank account doesn’t existÂ
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