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Changing plan

  • 25 June 2019
  • 3 replies
  • 91 views

Hi I'm wanting to change plan. But I'm wanting to know when the change would be effective from and what happens to any unused data I have. Is there a faq about changing plans?
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Best answer by Hikari 25 June 2019, 18:15

That will be the total allowances from your old plan, plus the pro-rated total from your new plan.
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Userlevel 7
Badge +6
Hi @Ant666_2

Here is more details about plan changes https://www.idmobile.co.uk/help-and-advice/plan-changes

Any unused data, rollovered data and addons purchased will be lost when changing a plan.

Your plan will be updated within 30 minutes for the moment you request the change. Your billing date will stay the same.

Kind Regards
And will I get all the data from the plan or will it be pro rata?
Userlevel 7
Badge +6
That will be the total allowances from your old plan, plus the pro-rated total from your new plan.

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