Best answer by Gregor
View originalChanging plan
Hi I'm wanting to change plan. But I'm wanting to know when the change would be effective from and what happens to any unused data I have. Is there a faq about changing plans?
That will be the total allowances from your old plan, plus the pro-rated total from your new plan.
And will I get all the data from the plan or will it be pro rata?
Hi @Ant666_2
Here is more details about plan changes https://www.idmobile.co.uk/help-and-advice/plan-changes
Any unused data, rollovered data and addons purchased will be lost when changing a plan.
Your plan will be updated within 30 minutes for the moment you request the change. Your billing date will stay the same.
Kind Regards
Here is more details about plan changes https://www.idmobile.co.uk/help-and-advice/plan-changes
Any unused data, rollovered data and addons purchased will be lost when changing a plan.
Your plan will be updated within 30 minutes for the moment you request the change. Your billing date will stay the same.
Kind Regards
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