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Changing the direct debit to a different account

  • 21 October 2020
  • 4 replies
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Best answer by Michelle 21 February 2021, 14:24

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4 replies

Ryan
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Userlevel 6
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Hi @Nicky Morrow,

Your message is blank however from your subject, it looks as though you want to change the bank account from which we take your Direct Debit, is that correct? If so, this can be updated from within your app or mobile account online. Please let us know more about your situation if you have tried this already.

Ryan

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Larenna53
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Hi Ryan I want re instate the  direct debit to a different bank account 

Larenna53
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I have 2 accounts and l can only view one on the app

 

 

Michelle
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Userlevel 5
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Hi @Larenna53 

 

You will need to register your second account online

In order to do this, you will need to use a different email address, from the one you have used for your other account. 

 

Michelle 

iD Mobile 

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