Charged me 2 times
Userlevel 1
Hhello. Why Id mobile charged me 2 time in May? First time 01.5.19 charge 17.41£ and Devon time 30.5.19 17.41£. What it's mean?
It happens to me as well!!
Userlevel 4
+10
Hi
Had you recently requested a date change on your Direct Debit? That could be one possibility.
Though we'd need to speak to you directly and take some personal details from you both in order to bring up your bills and look into this for you.
If you could get in touch with us either through:
- Dialling 0333 003 7777 for our Customer Services Team.
- Reaching our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us
- Contacting our Social Media Team on Facebook or Twitter
- Thanks
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