Question

Charging for calls

  • 6 April 2020
  • 2 replies
  • 27 views

I upgraded my plan from 500 minutes and unlimited texts, to unlimited minutes and unlimited texts on 22 March 2020

But i was sent a text from ID Mobile yesterday saying that I had exceeded my minutes allowance. When I checked online, it said that my plan was unlimited for minutes and texts.  Am I going to be charged 40p per minute for calls or not?

I’m confused!


2 replies

Userlevel 8
Badge +9

Hey @Jinxy Jane 

 

I have answered very similar question in here. You do not need to worry as long as your account is showing that you have unlimited minutes.

 

Kind Regards 

Gregor

Thanks Carlos, very helpful

Reply