Question

Comparethemarket Exclusive Not Showing On Order Email?

  • 3 August 2019
  • 1 reply
  • 52 views

Hi,

just clicked through a link via comparethemarket.com, which offered an “Exclusive” 7gb data rate, 500mins and Unlimted Texts for £7, better value and more data vs my current plusnet monthly rolling contract.
just received order confirmation and it says 3gb of data? Have screen shot of offer, is this just a glitch in IDMobile system and will it sort its self out on my 1st bill and ongoing bills? Would prefer the deal and not to have to cancel new sim deal!
thanks
Jonah

1 reply

Userlevel 6
Badge +6
Hi Jonah,

We would need check this over for you on your account because if your order shows 3GB then it might not have applied. Please contact our Live Chat team here.

Thanks,
Ryan

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