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Competition texts

  • 18 July 2018
  • 5 replies
  • 164 views

Can anyone advise me why I am unable to send texts to enter competition. gives me the warning about outside my allowance but I agree. The text does not got, fails to send everyone.
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Best answer by Will 27 November 2020, 19:03

Oh absolutely @Margaret Rose, just wanted to check is all.

 

We’ll drop you a private Message now to get that credited back to you.

 

Will

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5 replies

Userlevel 7
Badge +9
Hello @Linswa,

This may be considered a premium text.

Have you turned off the Premium Messaging Bar in the iD app/iD account?

Have you checked to ensure you haven't hit your spend cap?

Mohammed

I tried to enter a competition that cost £2  I upped my cap to £4, I was charged the text fee  but not the £2 so I wasn't entered into the competition, but charged for it.

Userlevel 5
Badge +8

Hi @Margaret Rose,

 

What was the charge?

 

Will

It was only 25pence, but its still 25pence charged  for nothing in return.

Userlevel 5
Badge +8

Oh absolutely @Margaret Rose, just wanted to check is all.

 

We’ll drop you a private Message now to get that credited back to you.

 

Will

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