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Direct debit

  • 13 November 2018
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If I set up a direct debit on a different card than the one that was used to start paying for my contract will it come out of the direct debit or the original card?
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Best answer by Mohammed 14 November 2018, 15:37

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Hey @Ellie129,

Direct Debits come out of the bank account, not the actual card.

If you mean you had your card replaced, then you don't need to do anything, as it'll carry on being taken from the original account.

If you mean you have a card with a different bank, then setting up the Direct Debit details in the app for that account will mean the money will be taken from there.

Mohammed

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